Independence Day Shutdown Notice
To celebrate our Nations Independence and to spend time with our families, Soft-Ride will be closed from 5pm Thrursday, June 29, 2017 and will resume Monday July 10, 2017. No orders will be shipped or processed during this time.
How do I return my order?
We accept returns as long as the boots are in new condition. If they have been used, we charge a 25% restocking fee unless it is a warranty return.
Each order includes a form that must be completed if you return your Soft-Ride product. Your order number should be clearly written on the outside of the box, and it should be sent to: Soft-Ride, Inc. 626 Grand Ave Bacliff, Texas 77518.
We recommend using either FedEx or USPS with Delivery Confirmation and Insurance. Soft-Ride is not responsible for lost packages or packages sent without tracking.